Here are three of my current and most popular talks.
Build Your Resilience Skills
We love the word 'resilience'. It conjures up images of triumph over tragedy, ordinary people facing insurmountable odds and surviving. These are the extraordinary and powerful stories told to define and help us understand resilience.
I have my own remarkable story of how my world was turned upside down and inside out by a diagnosis of incurable cancer.
Long before my life-changing event I had built the skills I needed to activate my own resilience. I did this during the ordinary everyday experiences of life. I built my resilience skills from the small moments.
In this enjoyable talk, you will discover how helping a stranger, travelling to work or applying for your own job can help build your resilience skills. This humorous and engaging talk will inspire you to take practical steps in building and activating your resilience.
This talk explores the qualities, skills and tools needed to lead multigenerational teams.
We explore unconscious bias within multigenerational teams and discover how consumer typologies can influence generational behaviours.
This enjoyable session will shift your thinking and give you refreshing insights into leading multigenerational teams.
THIS IS FOR YOU
This talk will change the way you see and approach your customers through an honest and direct look at customer engagement.
Discover the stories you are really telling and how they drive customer behaviours.
This talk is designed to introduce a practical and effective approach to customer engagement. The aim is to unlock rigid patterns of thinking about who your customer is and how you engage them.
Take a step into the future of customer engagement and be inspired and excited by the possibilities. The audience leaves with tangible skills ready to implement as soon as they get back to the workplace. They also leave with a smile on their face.
Let's work together.
Choose one of my popular talks or
let's develop one together to meet your needs.